Reported in the Potholes / Highway Condition category anonymously at 08:06, Thursday 22 August 2019
Sent to Northamptonshire County Council 5 minutes later. ref: 1740556.
I now accept that you are not going to repair any roads. I have contacted you several times with requests and never receive anything but "doesn't meet the criteria". this is confusing, as you sent your Criteria for Repair and all my requests have far exceeded these figures, I can only assume this criteria is on a sliding scale?? These potholes are several inches deep and feet across. As there can be no confidence in the service you are providing, do you have an e-mail address for complaints? I am happy to provide my home address, then you can confirm I am a council tax payer, where presumably some of your funding comes from
Thank you for reporting a fault on the highway. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire County Council at 08:10, Thursday 22 August 2019
Posted by Northamptonshire County Council at 12:04, Thursday 22 August 2019
Direct response being sent by email to customer
Posted by Northamptonshire County Council at 14:09, Thursday 22 August 2019
Provide an update