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Drains blocked causing flooding further down hill

Reported in the Blocked/Damaged category anonymously at 18:37, Sun 13 October 2019

Sent to Northamptonshire County Council 4 minutes later. ref: 1803345.

Drains blocked so water continues down hill and floods on corner with swinneyford road

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 18:40, Sun 13 October 2019

  • Thank you for your enquiry. Drainline have been contacted to attend today to check and clean gully.

    State changed to: Open

    Posted by Northamptonshire County Council at 11:57, Mon 14 October 2019

  • Thank you for your enquiry. Drainline have been contacted to attend today 14/10/19 to check and clean gully.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 09:31, Tue 15 October 2019

  • This problem is still there and has been for at least two months. I have been away since September and have returned October. There is water running out from the Drain just by the One Stop Shop in Swinnyford Road it must be a problem and needs sorting.

    Posted by Mike Hornett at 08:30, Fri 18 October 2019

  • This problem is still there and has been for at least two months. I have been away since September and have returned October. There is water running out from the Drain just by the One Stop Shop in Swinnyford Road it must be a problem and needs sorting.

    Posted by Mike Hornett at 09:46, Fri 18 October 2019

  • I have noticed that this Blocked Drain is still there. Its an important area as the water flows down and around the corner by the shops. This has been a problem for many months and with Winter on its was the problem can only get worse. Please check and resolve urgently.

    Posted anonymously at 09:44, Thu 24 October 2019

  • Well I reported this several times and nothing seems to have been done. Water is running from the drains opposite the One Stop Shop in Buckingham way Towcester. I am advising you that the problem is getting worse and with the weather getting colder the accumulation of water on the street corner, there is a possibility of dangerous ICE. I suggest that you resolve this Urgently before there is an accident.

    Posted by Mike Hornett at 07:00, Wed 30 October 2019

  • I really dont know what you doing about this problem but it seems nothing. As I have said with the weather now getting colder and the risk of Frost there is a potential of a seriuos accident caused by ICE. You really should get this sorted.

    Posted anonymously at 09:33, Wed 6 November 2019

  • You have been told about this many times. Mark my words. There will be an accident here when it freezes. This is now urgent.

    Posted anonymously at 07:33, Tue 12 November 2019

  • Well I am getting reports that the drain is blocked. Your man was here today 12th but it's still running. I think you should at least have a go at telling us what the problem is. As I said it's an accident waiting to happen.

    Posted anonymously at 16:49, Tue 12 November 2019

  • Hi there. I know one of your team was on site yesterday 12th November but nothing really has been done. I have said there is a risk if this water freezes. I have told you of this so many times. Do I need to report to the SNC or maybe County Council or can we expect some action.

    Posted by Mike Hornett at 10:34, Wed 13 November 2019

  • Hi there. I know one of your team was on site yesterday 12th November but nothing really has been done. I have said there is a risk if this water freezes. I have told you of this so many times. Do I need to report to the SNC or maybe County Council or can we expect some action.

    Posted by Mike Hornett at 10:35, Wed 13 November 2019

  • I saw that someone was working on these drains on Sunday. However whatever they did, it did not work and the problem persists.

    Posted anonymously at 12:13, Tue 19 November 2019

  • I really don't know what the problem is but there is an expectation that there will be an accident which will be caused by freezing water, you have said action pending, how long before this is solved.

    Posted by Mike Hornett at 08:39, Mon 25 November 2019

  • Well I see that others are contacting you also about this. This is the last time I am going to report about this. We are facing some really cold weather and the flood is going to freeze, if it does I guess you may be liable if there is an accident. Why don't you just get it fixed. It is so dangerous. If this is not fixed soon it will be reported to the Northants Council for action.

    Posted by Mike Hornett at 16:23, Fri 29 November 2019

  • URGENT: Icy & dangerous to drivers & pedestrians. Reported to Anglian Water - ref: 56945779

    Posted anonymously at 14:35, Mon 2 December 2019

  • Well you have been warned, expect problems.

    Posted by Mike Hornett at 15:27, Mon 2 December 2019

  • This problem is still apparent with water running across the Swinneyford Road junction down Buckingham Way towards the school entrance and being spread further by vehicles on all these roads. This was like a skating rink during the recent cold spell, and as the Highway Authority you have a duty under the Highways Act to prevent formation of ice on the highway no matter what the problem. What are you doing about it or do we have to wait until there is an accident?

    Posted by Tom Palacio at 10:21, Fri 6 December 2019

  • Flowing water from drain is still happening and flowing across junction Buckingham Way / Swinneyford Road. If this freezes this winter, there is likely to be accidents unless this is resolved. Anglian Water have attended and believe this may be a natural spring as there was no chlorine in the water tested.

    Posted anonymously at 15:44, Tue 10 December 2019

  • You know I am just losing patience. Nobody seems to care. As I have before there will be an accident and you will be responsible. When will you get this sorted. It has now been well over two months.

    Posted anonymously at 20:48, Tue 10 December 2019

  • The flooding is caused by a build-up of scale in their main. They have tried to shift the scale but unfortunately this has not works due to the amount of scale in the pipeline. They have had to order a specialised equipment to shift this and the next available date for the equipment and crew is 17/01/19. Please call 03457145145 to speak to a Customer liaison Manager from Anglian Water

    State changed to: not the council's responsibility

    Posted by Northamptonshire County Council at 15:28, Tue 17 December 2019

  • Anglian Water has responsibility for this issue. The flooding is caused by a build-up of scale in their main. They have tried to remove the scale but unfortunately this has not worked due to the amount of scale in the pipeline. Anglian Water have had to order specialised equipment to carryout the works and the next available date for the equipment and crew is 17/01/19. For further information or to raise further concerns please call 03457145145 to speak to a Customer Liaison Manager from Anglian Water.

    Posted by Northamptonshire County Council at 15:32, Tue 17 December 2019

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