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Due to heavy rain- drains did not cope with the water volume and flooded the basement

Reported in the Blocked/Damaged category anonymously at 14:43, Tuesday 15 October 2019

Sent to Northamptonshire County Council 2 minutes later. ref: 1806185.

Due to heavy rain the drains did not take volume of water and flooded the basement rooms of the property Emergency call out made to address the matter which took several days. We are awaiting invoice re the works and will forward on receipt

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 14:45, Tuesday 15 October 2019

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    Posted by Northamptonshire County Council at 12:58, Wednesday 16 October 2019

  • Thank you for your enquiry. A works order has been raised and will be undertaken within the next 2 hours.

    Posted by Northamptonshire County Council at 13:26, Wednesday 16 October 2019

  • Good morning, Is there an update as to when this fault will be fixed? I’ve provided two photos of the current state of the issue in question. Thank you & kind regards.

    Posted anonymously at 08:48, Tuesday 5 November 2019

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