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Failed & Incomplete Repair

Reported in the Damaged/Loose category anonymously at 10:51, Fri 18 October 2019

Sent to Northamptonshire County Council 4 minutes later. ref: 1810191.

Incident No: 1785856 The above incident was raised however following workmen arriving on Monday the repair has not been completed and in fact has been made worse. The issue is the drop kerb (photo 1) which is damaged & still hasn’t been replaced rather the workmen have for some reason raised the whole of the kerb and have raised it so much that it now may damage cars entering our property. The workmen have totally missed the issue in that they have raised the opposite side to over 55mm from the road, the damaged drop kerb is at approximately 35mm so water will still run off the road onto our property. In addition the pavement (photos 2 &3) wasn’t even on the job list when you can quite clearly see that it has sunk still allowing water to run onto our property. This is incredibly frustrating and we reiterate that we have just spent >£20k renewing our driveway and any damage due to water ingress from these faults would be sought from the council. Please can this be given your urgent attention and I would like to be present when the surveyor visits. Kind regards Mr G McLean

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 10:55, Fri 18 October 2019

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 14:30, Mon 21 October 2019

  • Thank you for your enquiry. A works order has been raised this will be undertaken within the next 28 Days

    Posted by Northamptonshire County Council at 08:31, Wed 23 October 2019

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire County Council at 14:40, Thu 31 October 2019

This report is now closed to updates. You can make a new report in the same location.