Back to all reports

Blocked drain - earlier report

Reported in the Blocked/Damaged category anonymously at 12:04, Thursday 24 October 2019

Sent to Northamptonshire County Council 1 minute later. ref: 1817743.

Following you comment on an earlier blocked drain issue at this point on High Street this is the feedback from the affected resident: On the day in question there were no parked vehicles on the drain side of the road, other than the cleansing vehicle which had full access to the drain. I witnessed the drain cleaning in operation from my dining room window, which is no more than 20 feet from the drain cover and could see very clearly what was happening.

The operatives lifted the drain cover and put the pipe into the gully, as usual. After a few minutes, the pipe was removed and the drain cover was lowered back into place. I could clearly see that the drain cover was completely choked with debris and grass, and I fully expected the operatives to clean this out. This was not done, they simply left the site.

Other drain covers in the vicinity were marked with a dab of white paint after cleaning, but this one was not; I assume they decided at this point to claim access was blocked by a vehicle.

As Council Tax payers we can expect work to be carried out conscientiously, so on this basis I ask that the team be sent back to finish the job for which they have already received payment. The report claims that the drainage system will take any surface water during periods of wet weather. Clearly this not so, and it is not unusual to see a fairly substantial stream of water flow straight down the High Street on rainy days.' Please re-open this report and pass on the comments from the resident

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 12:05, Thursday 24 October 2019

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    Posted by Northamptonshire County Council at 15:13, Thursday 24 October 2019

  • Further to our telephone conversation I can confirm the following. The crews are requested to take photos before and after of each of the gully prior to and after cleansing work is carried out. The photos of this location clearly show there were vehicles parked opposite each other on both sides of the road which meant this gully was unable to be cleansed at the time of the inspection. In addition, the outlets of the gullies which are cleansed are tested to ensure that they are flowing freely and any that are not are put forward for additional works. I am sorry that this may not be the response you were hoping for however I will re-iterate that should you ever believe a gully is causing a risk of imminent flooding or danger please do not hesitate to contact the Duty Officer on 07000782112 and Northamptonshire Highways will send an emergency team to take action immediately.

    Posted by Northamptonshire County Council at 16:40, Thursday 24 October 2019

  • State changed to: Closed

    Updated by Northamptonshire County Council at 16:40, Thursday 24 October 2019

  • It is seeming that the cyclic cleaning thruout the village was not properly carried out with several issues remaining and this is being pursued by the Parish Council

    Posted anonymously at 12:56, Thursday 21 November 2019
    Still open, via questionnaire

  • A cleansing of the village has been carried out. However, if you have any difficulties with any gullies that are potentially causing a flooding issue in specific locations then please contact us.

    Posted by Northamptonshire County Council at 09:09, Friday

This report is now closed to updates. You can make a new report in the same location.