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Pothole damaged my car

Reported in the Potholes / Highway Condition category anonymously at 18:33, Wednesday 13 November 2019

Sent to Northamptonshire County Council 3 minutes later. ref: 1844989.

Hi my sons car has been damaged by a pothole he had a new tyre only fitted for the mot 2 weeks ago and last night he hit the pot and it caused the tyre to blow out and the rim to crack this cannot be repaired as the split is to big and will need to be replaced, the pothole is situated on the roundabout in the slip road coming west bound on the A6116 junction 12 off the A14 at Islip Kettering. Please see pictures attached of the pothole. The damage to the car was caused directly because of the pothole and I will need to make a claim to replace my rim and tyre. As we pay our road tax every month I expect to be able to drive safely on well maintained roads and not have my car damage

Samantha Fenton

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 18:35, Wednesday 13 November 2019

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 15:40, Friday 15 November 2019

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 15:45, Friday 15 November 2019

  • Thank you for your enquiry. A works order has been raised this will be undertaken within the next 7 Days

    Posted by Northamptonshire County Council at 10:37, Monday 18 November 2019

  • Thank you for your enquiry. A works order has been raised this will be undertaken within the next 7 days. Naturally we do regret to learn of the damage to your son'd vehicle have may have been as a result of the road surface defect. If you wish to pursue a claim for injury, damages or for insurance recovery against Northamptonshire County Council, then this can done by contacting the Council’s Insurance Team by email Insuranceclaims@northamptonshire.gov.uk or alternatively by post using the address below: LGSS Insurance Department Northamptonshire County Council One Angel Square Angel Street Northampton NN1 1ED

    Posted by Northamptonshire County Council at 10:40, Monday 18 November 2019

  • Thank you for your enquiry. A works order has been raised this repair will be undertaken within the next 7 days. Naturally we do regret to learn of the damage to your son's vehicle have may have been as a result of the road surface defect. If you wish to pursue a claim for injury, damages or for insurance recovery against Northamptonshire County Council, then this can done by contacting the Council’s Insurance Team by email Insuranceclaims@northamptonshire.gov.uk or alternatively by post using the address below: LGSS Insurance Department Northamptonshire County Council One Angel Square Angel Street Northampton NN1 1ED

    Posted by Northamptonshire County Council at 10:41, Monday 18 November 2019

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire County Council at 14:40, Wednesday 27 November 2019

This report is now closed to updates. You can make a new report in the same location.