Closed
Rail needed
Reported in the Slabs - Uneven / Damaged / Cracked category anonymously at 21:39, Mon 25 November 2019
Sent to Northamptonshire Highways 2 minutes later. ref: 1862025.
Please can we have a handrail down the steps please. The slabs are uneven and are constantly being covered with leaves which is a safety issue (hiding any hazards and slippy).. It is also dangerous when there is ice, there is nothing to hold onto. These steps are used constantly by elderly and small children.
Updates
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 21:40, Mon 25 November 2019
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Direct response by email to customer.
Posted by Northamptonshire Highways at 18:11, Wed 27 November 2019
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Your ref 1862025. Please can we have a handrail the lady that lives in house by these step is in her 90s plus these are used regularly every day by other elderly people. Lots of elderly resident have to walk around the green because they feel unsafe on these steps.
Posted anonymously at 14:44, Fri 17 January 2020
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Your ref 1862025. Please can we have a handrail the lady that lives in house by these step is in her 90s plus these are used regularly every day by other elderly people. Lots of elderly resident have to walk around the green because they feel unsafe on these steps.
Posted anonymously at 16:13, Sun 19 January 2020
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Thank you for your enquiry. A Community Steward will investigate any defects with the pavement slabs. In addition to this, if the steps in question are part of the publically maintained footway, with the relevant funding available we can consider including your request for a handrail on our future small works programme. Please be aware that the clearance of fallen leaves, along with other street debris that may be a trip or slip hazard on the footway, is the responsibility of Northampton Borough Council (NBC) and so this particular issue should be reported to streetcare@northampton.gov.uk or telephone 0300 330 7000).
State changed to: Action scheduled
Posted by Northamptonshire Highways at 09:04, Mon 20 January 2020
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Please can you give me an update its has been over 6 months now. Ref 1862025
Posted anonymously at 14:07, Thu 21 May 2020
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Following an on-site risk based assessment there is no action required at this time.
State changed to: No further action
Posted by Northamptonshire Highways at 09:26, Wed 24 February 2021
This report is now closed to updates from the public. You can make a new report in the same location.