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Large grass verge damage by B and Q lorry

Reported in the Verges - Damaged by Vehicles category anonymously at 12:56, Tue 3 December 2019

Sent to Northamptonshire County Council 5 minutes later. ref: 1872843.

Neighbour had a B and Q delivery on 28th November at 1.30pm and the lorry mounted the grass verge and drove along it, parked and drove off. You can see from the pictures the damage it has done to a well looked after verge. it is unsightly and to big a job for me to repair myself as I am a 71 year old female. It needs fixing as it will get worse over the winter months.

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 13:00, Tue 3 December 2019

  • To bring you up to date with regards to the damage to the grass verge outside my house, I have contact B & Q direct and they are in the process of investigating, but in the meantime are looking to rectify the problem, I will keep you updated. Thanks

    Posted anonymously at 08:47, Tue 10 December 2019

  • Thank you for your enquiry and that B&Q will be investigating their delivery process. We do understand that some verges may look aesthetically messy and unsightly, especially after the recent heavy rain or during wintery weather. Therefore if there is significantly damage to a roadside grass verge, this can also be reported on the Northamptonshire County Council’s online ‘Street Doctor’ system Street Doctor for consideration under our annual maintenance programme for re-seeding (or re-turf if particularly muddy/roiled) and within the constraints of the Northamptonshire Highways financial budget.

    State changed to: No further action

    Posted by Northamptonshire County Council at 10:28, Wed 18 December 2019

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