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Flooding caused by obstructed drain

Reported in the Blocked/Damaged category anonymously at 17:53, Sat 21 December 2019

Sent to Northamptonshire County Council 2 minutes later. ref: 1900626.

The road & path outside of 207 Neale Ave floods, the tree roots have over time lifted the road & pavement surface such that the water cannot run down to the drain

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 11:56, Mon 23 December 2019

  • Photos added.

    Posted anonymously at 10:47, Tue 24 December 2019

  • The problem still persists and does not appear to have been addressed. The flood on the pavement and road is still present two days after the latest rainfall.

    Posted anonymously at 10:42, Wednesday 29 January 2020

  • Currently no defects that would warrant intervention under safety criteria. No flooding to property. Standing water will be assessed for inclusion in patching program later in the year.

    State changed to: No further action

    Posted by Northamptonshire County Council at 12:53, Friday 7 February 2020

  • These photos were taken today after two days of drizzly rain. Whilst you may consider there are no defects that warrant intervention this is a big cause for concern for local residents. The elderly couple who live at 207 have difficulty getting in and out of their car as the flood is right outside their property. No maintenance has been carried out on the tree for over a year and the branches are encroaching on properties and overhead telephone lines. The gutter is flooded for five to six metres and goes to the middle of the road causing big splashes to pedestrians. When is the matter going to be addressed? it is now several months since your original lame response.

    Posted anonymously at 12:55, Thursday 9 July 2020

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 12:56, Thursday 9 July 2020

  • Currently no defects that would warrant intervention under safety criteria. No flooding to property. Standing water will be assessed for inclusion in patching program later in the year. There are no safety issues associated with this ponding and as previously we are looking at what may be done long term to alleviate ponding in this area. Trees are maintained on a cyclic basis by Kettering Borough council and currently there are no issues that would warrant early intervention in their maintenance cycle. Highways Switchboard is available on 01604 883400.

    State changed to: No further action

    Posted by Northamptonshire County Council at 14:17, Wednesday 15 July 2020

  • Despite your refusal to do anything about the obstructed drain due to the tree roots having lifted the kerb I wish to point out that the elderly and infirm residents at 207 Neale Avenue (who have poor mobility) have to attend their GP surgery three times a week and have to get in and out of their car through this flood which is directly outside their property. If you continue to refuse to address this issue I shall contact the local press. These pictures were taken this morning after a short period of light rainfall. You can see that the flood is over the pavement and is not restricted to the road as you have previously mentioned. It will now be present for several days. Would you like to access your car through a flood outside your own house after paying Council tax your entire lives?

    Posted anonymously at 12:49, Thursday 13 August 2020

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 12:49, Thursday 13 August 2020

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