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Potholes and loose gravel

Reported in the Potholes / Highway Condition category anonymously at 20:17, Thursday 4 June 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2142765.

I'm very surprised at your response at my initial report of poor road conditions on Morgan Close. It appears you have not even bothered yourselves to inspect the road to see how bad it actually is. If you're not bothered about how potholes and loose gravel on the road may cause damage to vehicles and potential accidents for motorcyclists then I expect a reduction on my council tax bill. After all, part of our taxes are spent on road maintenance, correct? Please let me know what condition the road has to be in for it to "meet the investigatory levels" you claim it should. Please also remember, you work for us, the electorate, we don't have to beg you to do your job.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 20:18, Thursday 4 June 2020

  • I've still not heard back about this. Can you confirm that you will be investigating this please?

    Posted anonymously at 15:51, Monday 8 June 2020

  • Thank you for your enquiry regarding the condition of the public carriageways. For potholes on carriageways, our investigatory generally starts at a depth of over 40mm and more than 300mm in diameter. For footway defects these generally start at a difference of 20mm or greater. To further explain our overall road maintenance programme. Not all defects will be classed as safety defects since they will not be of sufficient severity to warrant action immediately. Nevertheless, we do appreciate the importance of accessibility and safety for the community. The roads and footways in your area will continue to be monitored through our routine monthly safety inspection programme or from members of the public who can report any defects to our online service Street Doctor which will allow us to log and keep a record of any future defects on our highway network.

    State changed to: No further action

    Posted by Northamptonshire County Council at 15:54, Tuesday 9 June 2020

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