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Kerb has been lowered and not low enough due to road tarmac needing to be higher

Reported in the Damaged/Loose category anonymously at 18:11, Mon 29 June 2020

Sent to Northamptonshire Highways less than a minute later. ref: 2178317.

We have had our Kerb lowered by a Council Approved Company and it is still not low enough. I have been in contact with the company that carried out the kerb lowering works and they have told me it is to the regs and cannot go any lower. They have said the road tarmac has sank and will need re laying to the correct height, I have looked down Orchard Road and this seems to be the same case as other people’s kerb lowerings. I am having to put wooden boards out to get my car onto my driveway as it has damaged the front bumper, also my wife has the same problem with her car this has also been damaged. Altogether the works has cost around £5,000 mark and I’m quite frustrated that I am unable to park on my drive as the road tarmac is at fault. I have seen the potholes have been filled and for that we are grateful, but the kerb lowering is the issue as you can see in the picture attached. This is at property 23 Orchard Road, Finedon. I look forward to your reply.

Regards. Luis.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 18:11, Mon 29 June 2020

  • Thank you for your enquiry, recent works undertaken at this location were done prior to a full resurfacing of the carriageway, due to be undertaken in August 2020.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:27, Wed 8 July 2020

  • As part of a system review we have noted that this report has remained open and we have now closed the report to future updates. If for any reason you believe that the report should not have been closed please raise a new report. Please provide the old reference number and an explanation as to why you believe the report should not have been closed so we can investigate this further.

    State changed to: Closed

    Posted by Northamptonshire Highways at 15:45, Wednesday 30 March 2022

This report is now closed to updates. You can make a new report in the same location.