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Storm drains in pavement blocked

Reported in the Blocked/Damaged category anonymously at 15:02, Thursday 16 July 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2203370.

The storm drains set into the pavement outside nos. 18-20 Benefield Road Oundle PE8 4ET are severely blocked by soil and vegetation. As this pavement is below street level, this creates a significant risk of flooding to our property. The situation is exacerbated by the corresponding drain on the other side of the road (in the entrance to the car park) being likewise totally blocked. This means that rainwater flowing down from the car park, across the road, is not drained and instead can flood our property. This problem has worsened over the spring/summer.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 15:02, Thursday 16 July 2020

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 10:40, Monday 27 July 2020

  • Thank you for your enquiry. A works order has been raised to clean footpath gullies this will be undertaken within the next 28 Days. Blocked car park gully is not on the NCC Highway and is the responsibility of the Drill Hall.

    Posted by Northamptonshire County Council at 10:48, Monday 27 July 2020

  • Thanks to your failure to take action our home has now been flooded. The blocked gullies were reported over 4 weeks ago. You did NOTHING! Now our home has been damaged.

    Posted anonymously at 17:44, Sunday 16 August 2020

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 17:44, Sunday 16 August 2020

  • 14 and 16 Benefield Road were also flooded under the front doors on Sunday. There are so few drains along that stretch, with no proper gullies, and one of the drains is blocked with mud and debris. This issue was reported over a month ago!!

    State changed to: Investigating

    Posted anonymously at 12:40, Tuesday 18 August 2020

  • Concern that heavy rain is due again on 19/8/20 and problems this may cause. Request for Highways to come out before then to investigate due to the funding that has taken place.

    Posted anonymously at 12:48, Tuesday 18 August 2020

  • NCC have been on notice since 16/07 that the blocked drainage posed a flood risk. Porperties were flooded on 16/08 as no remedial action had been taken. Further heavy rain is forecast later today, and still there is no sign of NCC making any attempt to clear the gullies and drains to protect properties from further damage. This is negligence for which NCC will be held accountable.

    Posted anonymously at 11:36, Wednesday 19 August 2020

  • I've cleared much of the mud, uncovered a drain cover that was invisible and useless owing to deep mud cover, unblocked two drain covers and emptied a bucketful of silt out of one drain. I've done the best I can with a hand trowel but the situation urgently needs remedying using proper equipment.

    Posted anonymously at 15:08, Wednesday 19 August 2020

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 12:09, Sunday 23 August 2020

  • On 23rd August NCC posted that "a job for repair has been raised". Over 3 weeks later no repairs have been undertaken and therefore our home remains at risk of flood again. Please confirm the date upon which these urgently required remedial works will be undertaken.

    Posted anonymously at 14:11, Monday 14 September 2020

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 14:12, Monday 14 September 2020

  • Still nothing has been done. These properties remain at risk of flooding again. From your work schedule we can see this is scheduled for work between 20th October and 20th November 2020. This should be seen as an urgent priority, not something that takes between 3 and 4 months to even look at. Nothing in Oundle seems to be on the NCC priority list.

    State changed to: Investigating

    Posted anonymously at 17:46, Thursday 17 September 2020

  • Thank you for your enquiry. A works order has been raised to clean footpath gullies this will be undertaken within the next 24 hours. Blocked car park gully is not on the NCC Highway and is the responsibility of the Drill Hall.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 09:37, Friday 18 September 2020

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