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I have severe damp to my property caused by drains damage

Reported in the Blocked/Damaged category anonymously at 10:12, Wednesday 19 August 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2253076.

For over 18 months I have had severe damp issues to my property at 111 st james road. My insurance assessors have been out and also anglian water. There are issues with regular blocking of the three drains outside the property and also possible damage. I have re-plastered 3 times and now had a damp course and I will be seeking compensation from the council as I have no water anywhere near this area in my property and no property damage which would cause this damp issue.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 10:13, Wednesday 19 August 2020

  • Thank you for your enquiry, a works order has been raised to dye test the gullies for potential leaks, to be completed within the next 28 days

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 16:05, Tuesday 8 September 2020

  • What is happening, has this work been done? I have seen no activity outside my property, 28 days have come and gone?!

    Posted anonymously at 08:59, Wednesday

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 10:22, Wednesday

  • Thank you for your enquiry, a works order has been raised and will be under take,to clean the highway drains on 22/10/20.

    State changed to: In progress

    Posted by Northamptonshire County Council at 19:07, Wednesday

  • I see that you have said the drains will be cleaned by tomorrow? Someone called me yesterday about damp in my cellar, I do not have a cellar and I pointed this out. Could you read my original complaint please? I have significant damp to internal walls of my commercial premises. The drain gulley out side these premises must have a crack in them or some damage. Cleaning them is not the answer, finding the root cause of the problem is required. Originally you were going to do a dye test which you have not done, are you doing this after you have cleaned them or it is a waste of time and I will still have the damp?

    Posted anonymously at 08:27, Thursday

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 08:27, Thursday

  • Thank you for your enquiry, the drains at this location were cleansed, jetted and dyed 23.10.20 and are functioning correctly.

    State changed to: In progress

    Posted by Northamptonshire County Council at 17:45, Friday

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