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Footpath damaged by gas pipe replacement contractors

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 11:00, Saturday 10 October 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2334453.

Cracked and loose paving slabs between 123 and 121 Malcolm Drive. Reported to Cadent (gas pipe contractor) but they refuse to accept responsibility or undertake repair. The footpath was in good condition before the recent gas pipe replacement work.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 11:00, Saturday 10 October 2020

  • Thank you for your enquiry This has been passed to Cadient Gas I visted Site and they worked on the other side of the road I believe this from vehicles driving up on the Grass verges but I am waiting for a reply from Caent gad

    Posted by Northamptonshire County Council at 16:42, Tuesday 13 October 2020

  • We have recevied findinds back from Cadient Gas They never worked on that sid of the road all their work all their work was on ther other side. I will now pass this to our maintenance Department and they need to visit andeem cause of actionThank you for your enquiry This has been passed to Cadient Gas I visted Site and they worked on the other side of the road I believe this from vehicles driving up on the Grass verges but I am waiting for a reply from Caent gas

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 09:23, Tuesday 20 October 2020

  • It is true Cadent Gas only worked on the other side of the road but Cadent Gas's heavy works vehicles were constantly driving over the footpaths during this time which makes it very likely that they were the cause of the damage.

    State changed to: Investigating

    Posted anonymously at 10:10, Tuesday 20 October 2020

  • State changed to: In progress

    Updated by Northamptonshire County Council at 18:53, Tuesday 20 October 2020

  • We have recevied findinds back from Cadient Gas They never worked on that sid of the road all their work all their work was on ther other side. I will now pass this to our maintenance Department and they need to visit andeem cause of actionThank you for your enquiry This has been passed to Cadient Gas I visted Site and they worked on the other side of the road I believe this from vehicles driving up on the Grass verges but I am waiting for a reply from Caent gas. Thank you for your enquiry, a works order has been raised and will be undertaken within the next 28 days.

    State changed to: Closed

    Posted by Northamptonshire County Council at 18:53, Tuesday 20 October 2020

  • State changed to: In progress

    Updated by Northamptonshire County Council at 18:53, Tuesday 20 October 2020

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 18:54, Tuesday 20 October 2020

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire County Council at 12:40, Monday 2 November 2020

This report is now closed to updates. You can make a new report in the same location.