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Handrail on steep footpath is broken and preventing access for elderly residents

Reported via desktop in the Crash Barriers - Damaged / Missing category anonymously at 16:40, Wed 28 October 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2361361.

Handrail on steep slope up to bungalows from top of Gold Street is broken and elderly residents are frightened to go out with no support from the rail. Reported to be NCC responsibility by local parish council.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 16:40, Wed 28 October 2020

  • State changed to: In progress

    Updated by Northamptonshire County Council at 13:01, Thu 29 October 2020


  • Thank you for your enquiry. A works order has been raised this will be undertaken within the next 28 Days.

    Posted by Northamptonshire County Council at 13:01, Thu 29 October 2020

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 13:02, Thu 29 October 2020

  • Thank you for your enquiry. A works order has been raised this will be undertaken within the next 28 Days. Appologies for the delay in actually carrying out these works however further enquiries have determined that this handrail is not a highways feature indeed the land it is on would appear not to be public highway as such we can only assume that this feature was installed by the district council many years ago to assist access to the bungalows we also believe that the land it is on is under the ownership of DDC. We will make further enquiries.

    State changed to: In progress

    Posted by Northamptonshire County Council at 09:45, Mon 30 November 2020

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