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20 inch pot hole

Reported via desktop in the Pothole / Failed Reinstatement category anonymously at 09:46, Tue 24 November 2020

Sent to Northamptonshire County Council less than a minute later. ref: 2402648.

This pot hole ( outside 123 Glapthorn Road Oundle) has been here for about 6 months but it is gradually getting deeper and deeper. you can see that the pavement has previously been dug up for some kind of drainage and the repair that has been done is not good enough and therefor is sinking. It is quite deep now and causing the underside of my car to scrape when entering my driveway. I have already had to have my car repaired once. I have had a contractor out to look at the issue and have been informed that as this is outside of my boundary, it is the councils responsibility to put it right. I would be most grateful if you could resolve this matter asap.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 09:51, Tue 24 November 2020

  • State changed to: In progress

    Updated by Northamptonshire County Council at 15:26, Tue 24 November 2020

  • Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 6 months. On most occasions we are repairing defects of this nature sooner than this target date, however please do not hesitate to contact us should the defects worsen so that our team can carry out a further assessment, attaching a photograph if possible and safe to do so.
     

    Posted by Northamptonshire County Council at 15:26, Tue 24 November 2020

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 15:28, Tue 24 November 2020

  • This hole is getting deeper! This is a picture when it is half full of water. I would estimate that the hole is 12 - 15inch deep now. I'm worried that the ground under the repair that has previously been done is sinking and well end up damaging the gas / water main that lays underneath

    Posted anonymously at 15:08, Mon 14 December 2020

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 15:09, Mon 14 December 2020

  • Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 6 months. On most occasions we are repairing defects of this nature sooner than this target date, however please do not hesitate to contact us should the defects worsen so that our team can carry out a further assessment, attaching a photograph if possible and safe to do so. Update 15-12-20. Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 28 days.On most occasions we are repairing defects of this nature sooner than this target date, however please do not hesitate to contact us should the defects worsen so that our team can carry out a further assessment.
     

     

    State changed to: In progress

    Posted by Northamptonshire County Council at 10:14, Tue 15 December 2020

  • Good morning, please can you confirm that you are still going to be repairing this within the 28 days that you specified? The 28 days was from 15-12-2020 and therefor expires tomorrow

    Thank you

    Posted anonymously at 09:00, Monday 11 January 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire County Council at 09:01, Monday 11 January 2021

  • Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 6 months. On most occasions we are repairing defects of this nature sooner than this target date, however please do not hesitate to contact us should the defects worsen so that our team can carry out a further assessment, attaching a photograph if possible and safe to do so. Update 15-12-20. Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 28 days.On most occasions we are repairing defects of this nature sooner than this target date, however please do not hesitate to contact us should the defects worsen so that our team can carry out a further assessment. Update 11-1-21. Thank you for your enquiry. We have raised a works order to repair the defects that you have reported. These works will be undertaken within the next 7 days.
     

     

     

    State changed to: In progress

    Posted by Northamptonshire County Council at 12:10, Monday 11 January 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire County Council at 08:25, Monday 18 January 2021

This report is now closed to updates. You can make a new report in the same location.