Report 2434956 Incorrect result - re-assess
Reported via desktop in the Loose / Raised/Sunken category anonymously at 12:19, Fri 18 December 2020
Sent to Northamptonshire Highways less than a minute later. ref: 2437839.
You state the location has been inspected & there are currently no safety defects found. State changed to no further action. The complaint was due to the drain cover becoming loose and the horrendous noise it is causing on an extremely busy road. The cover needs to be lifted and new rubber placed correctly. If this does not happen, the cover will break under the constant see-sawing movement. My work is suffering, the noise is giving me migraines and I cannot sleep due to the constant banging. The drain cover was not inspected, all you have done is look at the photo. This is unacceptable. Please come out and fix this cover, it will not take long and the stress relief to both the drain and my mental health will be enormous.
Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 12:19, Fri 18 December 2020
Thank you for your enquiry the location has been inspected and we will try to get to the gully and put some rubber on the inside edge of frame. unfortunately I cannot give a timescale at the moment, but we will try to get to it as soon as we can.
State changed to: In progress
Posted by Northamptonshire Highways at 12:55, Fri 18 December 2020
Provide an update