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Repair work to slabs has not resolved puddles forming

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 10:41, Wednesday 20 January 2021

Sent to Northamptonshire County Council less than a minute later. ref: 2490112.

Work was completed on uneven slabs outside 19 Cedar Road recently, put it has not resolved problems of puddles forming and water seeping through to property basement and causing damp. Work therefore needs re-assessing. Please call resident to discuss problem.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire County Council at 10:41, Wednesday 20 January 2021

  • thank you for your enquiry a new works order has been raised to repair a larger area of footpath however unfortunately we are not responsible for making your property water tight due to ground water we have no adopted surface water systems at this location so if the issue still persists following our new repair I can only suggest that you discuss this issue with your insurance company

    Posted by Northamptonshire County Council at 12:28, Friday 22 January 2021

  • State changed to: In progress

    Updated by Northamptonshire County Council at 13:45, Friday 22 January 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire County Council at 13:47, Friday 22 January 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire County Council at 14:30, Friday 5 February 2021

This report is now closed to updates. You can make a new report in the same location.