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Pedestrian crossing not fit for purpose.

Reported via desktop in the Road Markings - Worn/Faded category anonymously at 10:08, Tuesday 9 March 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2595533.

I am returning to query why complaints about the pedestrian crossing on the High St in Earls Barton are no longer flagged up. No reference to at least two reports made last month. Also, why cannot more than one category be chosen from your selection. My complaint is about the damaged road surface as well as no markings on the crossing. ‘Pedestrian crossings’ should be a separate category in its own right!

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:09, Tuesday 9 March 2021

  • Thank you for your enquiry. The road markings have been repainted through our maintenance programme. The condition of the carriageway was assessed by our team and there were no defects that meet with our investigatory levels. Should the carriageway deteriorate whereby pot hole depths increase, please report this again through the street doctor service and we shall investigate them in line with our policy. The category's for reporting defects are a predetermined approved list enabling the service to efficiently handle all manner of maintenance enquiries.

    State changed to: In progress

    Posted by Northamptonshire Highways at 15:34, Monday 15 March 2021

  • Still open, via questionnaire, 08:29, Wednesday 7 April 2021

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