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Disabled access

Reported via desktop in the Damaged/Loose category anonymously at 21:24, Wednesday 24 March 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2631917.

The kerb at this point needs to be dropped to allow disabled access. It's been this way for over 12 months.

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 21:24, Wednesday 24 March 2021

  • Thank you for your enquiry. We do understand the frustration and concern with accessibility along the public highway in general for powered-mobility and wheelchairs. Subject to the local highway authority financial budget, we shall include your request onto our Northamptonshire Highways Small Works list for 2021/2022 and arrange for our Highway Technicians to conduct a visit to this area. They will be able to investigate if there are any concerns relating to design issues with constructing the dropped kerb/crossings at the road junctions to the safety standard details that are now required. In addition to this, we can identify any construction that may be restricted if any alterations encroach underground services and utility companies or is privately owned. Due to these reasons we are not immediately able to install dropped kerbing for wheelchair/mobility scooter/push-chair access as in previous times. In the meantime, please be assured that Northamptonshire Highways are aware of the importance that accessibility plays in our daily lives and that we work with local councillors to secure improvements that deliver the most benefit to communities.

    State changed to: No further action

    Posted by Northamptonshire Highways at 13:15, Friday 16 April 2021

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