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Original number 1689233

Reported via mobile in the Damaged/Loose category anonymously at 09:10, Monday 12 April 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2666338.

No disabled dropped curb at junction of Allen Road and Florence Road.

My wife is disabled we we can not get access over Florence Rd as there is no ramps for wheels. Other roads have user friendly disabled access but at the junction of Florence Road into Allen Road there isn’t any and this is now affecting our lives. The pictures attached also shows a car parked right across the corner. The corner has been bodged before and looks a complete mess we need disabled user friendly ramps putting in so wheels can safely cross Florence Road this should of been done years ago.

The report's reference number last time was 1689233

It will be two years this July since the problem was reported and still nothing has been done.

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:11, Monday 12 April 2021

  • Thank you for your enquiry. If a vehicle is in appropriately parked at the junction where it is deemed not possible for drivers to safely manoeuvre, pedestrians to pass unhindered along the footway or that access to public or private property is impeded, then this is against the law and should be reported to Northamptonshire Police’s Safer Community Team on 101 or via the Northamptonshire Police website. If parking restrictions at in place, such as double yellow lines, then you may wish to consider contacting the local authority’s Parking Services directly on 0345 680 0153 Option 4 (*Calls will cost per minute, plus the phone company’s access charge) or email to for their contracted Civil Enforcement Officers to investigate. We do understand the frustration and concern with accessibility along the public highway in general for powered-mobility and wheelchairs. However, any alterations to the footways is subject to the local highway authority financial budget and so we shall continue to include your request onto our Northamptonshire Highways Small Works list for 2021/2022. A Northamptonshire Highways Technician can conduct a visit to this area to investigate if there are any concerns relating to design issues with constructing the dropped kerb/crossings at the road junctions to the safety standard details that are now required. In addition to this, we can identify any issues with constructing a dropped kerb at this location, such as underground services and utility companies. Due to these reasons unfortunately we are not immediately able to install dropped kerbing for wheelchair/mobility scooter/push-chair access as in previous times. However, please be assured that Northamptonshire Highways are aware of the importance that accessibility plays in our daily lives and that we work with local councillors to secure improvements that deliver the most benefit to communities.

    State changed to: not the council's responsibility

    Posted by Northamptonshire Highways at 13:46, Monday 19 April 2021

This report is now closed to updates. You can make a new report in the same location.