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Hold rails down steps

Reported via mobile in the Pedestrian Barriers - Damaged / Missing category anonymously at 17:21, Mon 19 April 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2679820.

Kids have totally broken the hand rails down steps to under pass. As you just turn in to osmund Drive

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 17:21, Mon 19 April 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the handrails in this area as they lead to the underpass. We have carried out an assessment of the issue and are pleased to confirm that the problem you have indicated in this location, has a repair scheduled to resolve it. This should hopefully be completed within six months’ time. Please be assured that you will receive an update once repairs are completed.

    Posted by Northamptonshire Highways at 13:12, Fri 23 April 2021

  • Still open, via questionnaire, 18:07, Mon 17 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 15:46, Tue 6 September 2022

  • As part of a system review we have noted that this report has remained open and we have now closed the report to future updates.

    If for any reason you believe that the report should not have been closed please raise a new report.

    Please provide the old reference number and an explanation as to why you believe the report should not have been closed so we can investigate this further.

    State changed to: Closed

    Posted by Northamptonshire Highways at 13:55, Tuesday 21 March 2023

This report is now closed to updates. You can make a new report in the same location.