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Outside Langham Place Surgery is a paving slab is uneven and on a slant, raised in one corner, caused resident to fall

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 14:31, Tuesday

Sent to Northamptonshire Highways less than a minute later. ref: 2706129.

There is uneven paving on the footpath outside the Langham Place surgery. The paving slab is uneven and raised at one corner and has caused a resident to have a fall, had to go to A&E and had soft tissue injuries to both feet.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:31, Tuesday

  • State changed to: In progress

    Updated by Northamptonshire Highways at 11:52, Wednesday

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:54, Wednesday

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 12:47, Wednesday

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the pathway outside Langham Place Surgery; specifically, that you feel the surface is uneven and has caused a safety issue to pedestrians. We appreciate your comments and have carried out an assessment of the issue and are pleased to confirm that the footways defects that meet the specifications for remedial work you have indicated in this location, have a repair scheduled to resolve them. This should hopefully be completed within a weeks’ time. Please be assured that you will receive an update once repairs are concluded.

    Posted by Northamptonshire Highways at 13:01, Wednesday

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