Fixed
Email received in CSC, see below:
Reported via desktop in the Broken / Missing category anonymously at 14:46, Wed 5 May 2021
Sent to Northamptonshire Highways less than a minute later. ref: 2708270.
Email received in CSC, see below:
" I received an email today telling me the hole in road by drain cover outside my house has been fixed but unfortunately it has not , still in the same or worse state ! Ref is 2648309 "
Updates
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 14:47, Wed 5 May 2021
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State changed to: In progress
Updated by Northamptonshire Highways at 10:52, Fri 7 May 2021
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 10:52, Fri 7 May 2021
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State changed to: In progress
Updated by Northamptonshire Highways at 10:52, Fri 7 May 2021
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This report has been assessed and a job for repair has been raised.
State changed to: Action scheduled
Posted by Northamptonshire Highways at 10:54, Fri 7 May 2021
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Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the road surface on Green Street. We also note, with concern; that you have been informed that the highway defects in this area have been fixed, despite the pothole still being present. We would like to take this opportunity to apologise for the premature closure of that report; this was due to an administrative error. We are pleased to confirm that the problem you have indicated in this location, still has a repair scheduled to resolve it. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.
State changed to: Investigating
Posted by Northamptonshire Highways at 11:07, Fri 7 May 2021
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Thank you for reporting a fault on the highway, the highways team have now resolved the issue.
State changed to: Fixed
Posted by Northamptonshire Highways at 07:40, Mon 7 June 2021
This report is now closed to updates from the public. You can make a new report in the same location.