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Email received into CSC - see below:

Reported via desktop in the Blocked/Damaged category anonymously at 14:17, Thursday 6 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2710157.

Email received into CSC - see below:

"Hi, I hoping that i have selected the right option. I reported a while ago about the surface drainage for Grasmere Green in Wellingborough. I was contacted back with regards to this and provided information about the loactions of the drains, but since then nothing has happened. The biggest issues in that the houses on the estate surface water drains into this system as well. As they are blocked and have not been maintained the rubbish/debris has backed up the pipes to the private homes. So the rain water from the roofs of the houses is not draining away correctly and will if not already have an impact on these homes.I hope that you will pass this information on to the correct people and deal with this issues very quickly"

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:18, Thursday 6 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 09:44, Friday 14 May 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:44, Friday 14 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 09:44, Friday 14 May 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 09:46, Friday 14 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drains adjacent to Wordsworth Road. We note with regret, that you feel it is blocked and causing potential flooding issues. We have carried out an assessment of the problem and are pleased to confirm that the issue you have indicated in this location, has a works order to clean and test the footway gullies. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are completed. Subsequently, our inspector also found that the channel kerbs were somewhere misaligned. We have reported this issue to North Northamptonshire Council who will address this matter in due course.

    State changed to: In progress

    Posted by Northamptonshire Highways at 09:51, Friday 14 May 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 06:05, Friday 11 June 2021

This report is now closed to updates. You can make a new report in the same location.