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Road subsidance causinng massive puddle and road flooding

Reported via desktop in the Potholes / Highway Condition category anonymously at 15:32, Tuesday 11 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2719621.

The road has subsided outside my property, and when it rains the water is all across the road the drain is of no use and in the winter its frozen ice causing accessing my property dangerouse,, i notified ypu last year and still nothing has been done.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:32, Tuesday 11 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:49, Thursday 13 May 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:50, Thursday 13 May 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 11:31, Thursday 13 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of Newton Road; specifically that you feel there is subsidence and therefore it causes a hazard, especially during winter times. We also note that you feel nothing has done since you last reported the issue and would like to apologise if you feel any inconvenience or frustration has been caused. We appreciate your comments and have carried out a further assessment of the issue and are pleased to confirm that the carriageway defects that meet the specifications for remedial work you have indicated in this location, have a repair scheduled to resolve them. This should hopefully be completed within six months’ time. Please be assured that you will receive an update once repairs are concluded.

    Posted by Northamptonshire Highways at 11:36, Thursday 13 May 2021

  • No one has repaired just broken promises

    Posted anonymously at 18:15, Tuesday 8 June 2021
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 18:15, Tuesday 8 June 2021

  • Thank you for your further comments. Whilst we appreciate and sympathise with your comments, the current timeframe we have is that work is to be completed within 6 months’ of the 13th of May. In some cases, we are able to attend before this prospective time; however, at this time, we have no further information other than the timeframe given above. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 08:48, Wednesday 9 June 2021

  • This problem has not been ixed

    Posted anonymously at 18:45, Tuesday 6 July 2021
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 18:46, Tuesday 6 July 2021

  • Thank you for your further comments. As advised on the 9th of June; whilst we appreciate and sympathise with your comments, the current timeframe we have is that work is to be completed within 6 months’ of the 13th of May. In some cases, we are able to attend before this prospective time; however, at this time, we have no further information other than the timeframe given above. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:00, Wednesday 7 July 2021

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