Fixed
Huge pot holes on layby entrance
Reported via desktop in the Potholes / Highway Condition category by William Messinger at 15:23, Thu 13 May 2021
Sent to Northamptonshire Highways less than a minute later. ref: 2724108.
There are huge potholes on the layby entrance which caused damage to my vehicle H15 WTM yesterday (12th May 2021) when I returned today to take photographs there was another car parked there (jacked up with wheel off) which I presume had also been damaged by the massive 130mm deep craters in the highway. I will be claiming against you for the cost of repairing the damage to my car.
Updates
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 15:23, Thu 13 May 2021
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I omitted to explain earlier that the water in the pothole TODAY was 130mm deep - yesterday the crater was full of water (it looked like a puddle) so the true depth of the crater is probably 200mm or more.
Posted by William Messinger at 16:22, Thu 13 May 2021
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State changed to: In progress
Updated by Northamptonshire Highways at 11:28, Mon 17 May 2021
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Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 11:28, Mon 17 May 2021
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State changed to: In progress
Updated by Northamptonshire Highways at 11:28, Mon 17 May 2021
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This report has been assessed and a job for repair has been raised.
State changed to: Action scheduled
Posted by Northamptonshire Highways at 11:31, Mon 17 May 2021
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Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the layby on the A413; specifically that you feel that your vehicle was damaged by a pothole present there. We appreciate your comments and have therefore carried out an assessment of the issue and are pleased to confirm that the carriageway defects that meet the specifications for remedial work you have indicated in this location, have a repair scheduled to resolve them. This should hopefully be completed within a weeks’ time. Please be assured that you will receive an update once repairs are concluded. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: insuranceclaims.ncc@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.
State changed to: Investigating
Posted by Northamptonshire Highways at 13:10, Mon 17 May 2021
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State changed to: In progress
Updated by Northamptonshire Highways at 15:55, Mon 17 May 2021
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Thank you for reporting a fault on the highway, the highways team have now resolved the issue.
State changed to: Fixed
Posted by Northamptonshire Highways at 10:50, Fri 21 May 2021
This report is now closed to updates from the public. You can make a new report in the same location.