Back to all reports

Work awaited to instal kerbing

Reported via desktop in the Verges - Damaged by Vehicles category anonymously at 21:05, Friday 14 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2726892.

I refer you previous report 2523660. It was agreed, following a site visit, that a short section of kerb would be installed and the prominent verge section raised. I recall that the work was to be allocated to apprentices and done by the end of march. Can you advise if and when the work has been scheduled. It would be good to recap on what was agreed and I would like to be there when the work commences. Thanks Martyn Eustace

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 21:05, Friday 14 May 2021

  • Apologies. the work was to be done by the end of May - not March!

    State changed to: Open

    Posted anonymously at 21:08, Friday 14 May 2021

  • State changed to: Closed

    Updated by Northamptonshire Highways at 09:55, Monday 17 May 2021

  • How can you close this case without giving me the information I requested!! Please advise when this work will be done and let me refer you again to previous report 2523660. It was agreed, following a site visit, that a short section of kerb would be installed and the prominent verge section raised. I recall that the work was to be allocated to apprentices and done by the end of march. Can you advise if and when the work has been scheduled. It would be good to recap on what was agreed and I would like to be there when the work commences. Thanks Martyn Eustace

    State changed to: Open

    Posted anonymously at 10:23, Monday 17 May 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 10:24, Monday 17 May 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:50, Monday 17 May 2021

  • Thank you for your further comments. We have spoken to our inspector who has advised that, regrettably, due to surmounting safety defects elsewhere on the highways, the date of this installation has been pushed back to June/July. Please be assured that as soon as we can, we will carry out the necessary work and you will receive an update once repairs are concluded. Please accept our apologies for any inconvenience or frustration caused.

    State changed to: In progress

    Posted by Northamptonshire Highways at 09:36, Tuesday 18 May 2021

  • Thank you for update. Having been given a date for this work to be done it is disappointing to hear that the work, on chasing, has been rescheduled. Can you therefore please keep this matter as 'in progress' until the work is completed. Please advise as soon as you can when scheduled. Thank you

    Posted anonymously at 16:54, Friday 21 May 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 16:54, Friday 21 May 2021

  • Thank you for your further comments. Please be assured that the report will be kept open our end. The status will read as 'complete' when we update the Street Doctor with this comment; otherwise it skewers our system. However, the overall status remains as 'works instructed' and will therefore remain a priority on our inspectors systems until the work is complete.

    State changed to: In progress

    Posted by Northamptonshire Highways at 08:41, Monday 24 May 2021

  • Still open, via questionnaire, 09:23, Saturday 10 July 2021

  • Still open, via questionnaire, 11:04, Thursday 22 July 2021

  • Please read back over this long running case which started at the beginning of this year. This work was due to be done by the end of March and then was delayed but rescheduled for June/July. It is now August and the temporary measures put in place by residents are now damaged, requiring proper repair urgently. Can you please advise when this work will be done and ensure this case remains open until completed. Thanks Martyn

    Posted anonymously at 18:28, Sunday 8 August 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 18:28, Sunday 8 August 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 06:30, Monday 9 August 2021

  • Thank you for advising that this work is in progress. However, since the meeting on site early this year, when discussions were held about the detail of the work to be done, we have had two completion dates; firstly end May which was then, on chasing, delayed until end July. Can you therefore advise if this work is now imminent and what are the dates scheduled for completion. As mentioned before, I would like to be present when the work is carried out to ensure that it is in line with discussions with your engineers at the start of the year. Thanks

    Posted anonymously at 09:57, Wednesday 11 August 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 09:58, Wednesday 11 August 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:17, Wednesday 11 August 2021

  • Thank you for your information that this work is in progress. However, as requested before, I would like to understand how and when this job will be carried out. The site visit at the start of the year discussed a solution but I am concerned that the ideas discussed, and specific work agreed to be done on the kerb, may now be forgotten. Can you let me have the information requested. Thanks and I appreciate the scheduling of the work shortly.

    Posted anonymously at 09:11, Tuesday 17 August 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 09:12, Tuesday 17 August 2021

  • Due to pandemic and illness these works have been unfortunately delayed. These will be completed in next 6 months

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:43, Wednesday 18 August 2021

  • Can you please advise how I can access your complaints procedure to register my dismay that after two failures to do this work after successive completion dates, there is now another proposed delay of 6 months.

    Posted anonymously at 12:11, Wednesday 18 August 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 12:12, Wednesday 18 August 2021

  • Please can you respond to my previous message on 18th August: Can you please advise how I can access your complaints procedure to register my dismay that after two failures to do this work after successive completion dates, there is now another proposed delay of 6 months. Thank you

    State changed to: Investigating

    Posted anonymously at 17:44, Friday 27 August 2021

  • We are sorry to hear of dissatisfaction with the further delay to the planned works and understand you wish to escalate this matter further. Please email complaints@kierwsp.co.uk. Thank you.

    State changed to: In progress

    Posted by Northamptonshire Highways at 08:45, Tuesday 31 August 2021

Provide an update

Your information will only be used in accordance with our privacy policy

Next: Tell us about you

or No personal details will be stored, and you will not receive updates about this report.

Your update

Tell us about you

Do you have a FixMyStreet password?