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Flooding outside of properties 11-9

Reported via mobile in the Blocked/Damaged category by Rob Hawkins at 06:12, Friday 21 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2739531.

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Redact

Photo of this report zoom

Redact

This is another request for something to be done about the flooding everytime it rains. I have sent previous reports but they keep getting closed with no investigation. How can things be done when nobody from highways comes to my property when it is wet to meet me. This cannot be ignored as if there was a young family walking on the footpath as a car drove through they would be drenched and I should not have to access my property through this amount of water.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 06:12, Friday 21 May 2021

  • Photo of this report zoom

    Redact

    Monday 24th May. After another day of rain the flooding is the worst I've seen it so this proves that something has to be done. It can't keep getting ignored and the case being closed. It's beyond a joke that we can't access the property on foot unless you have wellies on.

    Posted by Rob Hawkins at 18:03, Monday 24 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 08:50, Wednesday 26 May 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 08:50, Wednesday 26 May 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 08:50, Wednesday 26 May 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 08:52, Wednesday 26 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of this drain on Banbury Lane. We note with regret, that you feel they are blocked and may pose a flooding risk. We have carried out an assessment of the problem and are pleased to confirm that the problem you have indicated in this location, has a work order to install a new gully outside number 10. This should hopefully be completed within six months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 09:26, Wednesday 26 May 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:45, Wednesday 26 May 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 12:45, Thursday 29 July 2021

This report is now closed to updates. You can make a new report in the same location.