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Claiming for Car damage due to deep pothole

Reported via desktop in the Potholes / Highway Condition category anonymously at 09:54, Tuesday 25 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2747568.

Lethal pothole. We veered to avoid another one just before the roundabout at Brassey Way on the A428 coming from Hillmorton, and hit another one which caused severe damage to wheel and tyres.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:55, Tuesday 25 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of this section of the A428; specifically, that you feel they are potholes present that are a risk to safety and may have caused damage to your vehicle. We appreciate your concerns and have carried out an assessment of the issue and are pleased to confirm that the carriageway defects, that meet the specifications for remedial work that you have indicated in this location, has a repair scheduled to resolve them. This should be completed within six months’ time. Please be assured that you will receive an update once repairs are concluded. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: insuranceclaims.ncc@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:58, Tuesday 25 May 2021

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