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10 by 10 inch pothole

Reported via mobile in the Potholes / Highway Condition category by Christopher Bailey at 18:40, Tuesday 25 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2749062.

We have lived at this address for 2 years there has always been a large pothole adjacent to our drive I have reported this problem previously and nothing has been done as a result large stones are being flicked on to our drive by cars going over the LARGE pothole and striking our vehicles on our drive…are we able to claim compensation for vehicle repairs as this pothole has not been repaired in at least 2 years despite others on station rd being repaired and has been reported several times and also on this site it says you are aware of the pothole. On one occasion we thought it was going to be repaired as it was marked like others but when the others were repaired this one was left -

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 18:41, Tuesday 25 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of Station Road; specifically, that you feel there are large potholes that present a risk to road safety and to your vehicle. We appreciate your concerns and have carried out an assessment of the issue and are pleased to confirm that the carriageway defects, that meet the specifications for remedial work that you have indicated in this location, has a repair scheduled to resolve them. This should be completed by the 11th of June. Please be assured that you will receive an update once repairs are concluded. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: insuranceclaims.ncc@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    State changed to: In progress

    Posted by Northamptonshire Highways at 09:23, Wednesday 26 May 2021

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