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Uneven footpath leading from Ecton Brook to Great Billing playing field

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 17:49, Wednesday 26 May 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2751365.

The tree roots have caused the pathway to bulge, has gradually been getting worse and those who use mobility scooters have to be careful so as not to tip over

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 17:50, Wednesday 26 May 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the footpath adjacent to Great Billing Way; specifically that you feel the surface is bulging due to tree root and is difficult for mobility scooter users to traverse. Whilst we appreciate and sympathise with your comments, we have carried out a review of this matter, with inspectors visiting the location, and can confirm that there are no immediate safety concerns relating to this issue that warrant further investigation or repair at this time. However, please be assured that we will continue to monitor the area as part of our routine inspections. If you feel the situation deteriorates, please inform us via our Street Doctor platform.

    State changed to: No further action

    Posted by Northamptonshire Highways at 14:07, Thursday 27 May 2021

  • This is the 2nd time I’ve logged it. You rejected it last year and told me to raise again if got worse. It has and I am, what are you waiting for, someone to come off their scooter!! Maybe your inspector should go over it on one instead of walking over it.

    Posted anonymously at 16:43, Thursday 27 May 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 16:43, Thursday 27 May 2021

  • Please can you provide an update, there has been no further response following my last comment

    State changed to: Investigating

    Posted by Clare Day at 16:49, Sunday 20 June 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    Posted by Northamptonshire Highways at 13:02, Monday 21 June 2021

  • Nope but Councillor Keith Holland-Delamere for Billing & Rectory Farm has escalated this so hopefully it’ll get sorted soon.

    Posted anonymously at 18:58, Wednesday 23 June 2021
    Still open, via questionnaire

  • Still outstanding

    Posted anonymously at 20:25, Wednesday 21 July 2021
    Still open, via questionnaire

  • Thank you for your further comments and we are sorry to hear, and understand your frustration, of your disappointment with our position regarding this matter. In Northamptonshire, not all highway problems will be classed as safety defects since they will not be of sufficient severity to warrant action immediately. This does not mean that there are no other defects present and it is appreciated that this may give the impression that we are ignoring problems and only carrying out works if we are pressurised to do so. We essentially have to prioritise our maintenance funding, with available resources and cannot fix all defects reported to us immediately. We would like to reiterate that we will continue to stringently monitor this area and; should the situation change, we will schedule suitable works to be carried out.

    State changed to: No further action

    Posted by Northamptonshire Highways at 08:02, Thursday 22 July 2021

This report is now closed to updates. You can make a new report in the same location.