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The public pathway outside my property is badly damaged

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 15:44, Tuesday 1 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2761610.

Email received via Customer Services

'The public pathway outside my property is badly damaged . This has become a major trip hazard. I live on a small street which has bungalows owned by OAP who are using walking aids and have to go onto the road to avoid this damaged pathway. I hope you will make this a priority as it’s a serious accident waiting to happen.'

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:44, Tuesday 1 June 2021

  • Thank you for your enquiry. This location has been inspected by our team. There are currently no defects that meet our investigatory criteria for repair. These levels have been agreed with Northamptonshire County Council. We will continue to monitor the defect via our routine highway safety inspections.

    State changed to: No further action

    Posted by Northamptonshire Highways at 12:22, Wednesday 2 June 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:29, Thursday 21 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:32, Thursday 21 October 2021

  • Following further inspection, we can see the defect has deteriorated, and confirm that it meets our specifications for remedial work, and will be repaired within the next month. Please be assured you will be updated once the work is complete.

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:57, Thursday 21 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 20:20, Thursday 21 October 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 06:30, Thursday 11 November 2021

This report is now closed to updates. You can make a new report in the same location.