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20-25 inches

Reported via mobile in the Potholes / Highway Condition category anonymously at 20:32, Saturday 5 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2770835.

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I was driving yesterday the 4th June 2021 on Farndon Road on my way to byfeild approaching the bridge and there was another car at the other side so I slowed down because there was a pot hole in the middle of the road but unfortunately when passing the car and having minimum room to manoeuvre unfortunately hitting another pot hole on the left side of the road and has caused damage to my car. Consequently I have had to book my car into the garage on Monday 7th June as it is leaking coolant from the engine and has damaged my bumper and maybe the wheel. The damage will be assessed on Monday by the garage and I am going to have to pay for this damage to be fixed. As I have paid my car tax I would hope the roads would be in better condition and having checked your website you where alerted of these pot holes in April 21st 2021 and we are now in June and nothing had been done and therefore I would like some for of compensation to assist in the cost of the damage done. I look forward to hearing from you.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 20:32, Saturday 5 June 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 12:28, Sunday 6 June 2021

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    This road is in an appalling conditions, unfortunately on Friday 4th June I hit this potholes and caused damage to my tyre . This has cost me £93.60 for a replacement will the council refund me? considering you have clearly been alerted to this issue and many other people have complained this road should have been repaired months ago.

    Posted anonymously at 13:38, Thursday 17 June 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 13:39, Thursday 17 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We are sorry to hear about what has happened to your vehicle. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: insuranceclaims.ncc@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    State changed to: No further action

    Posted by Northamptonshire Highways at 15:25, Thursday 17 June 2021

This report is now closed to updates. You can make a new report in the same location.