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Hole at side of drain

Reported via mobile in the Loose / Raised/Sunken category anonymously at 19:03, Monday 7 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2775325.

I received an email this morning to again say this is fixed ref no 2708270. The photograph was taken at 1pm and as you can see not fixed , this is the second time I’ve been told it is fixed and all that’s happened is the yellow markings Seems to be a problem somewhere !!!!

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 19:03, Monday 7 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drain on Green Street Wollaston. Specifically being told this was repaired. We also note, with concern; that you feel that work has not been carried out despite being informed. We would like to pass on our sincere apologies for the delay in completing this work and understand the frustration and inconvenience this may have caused. We are pleased to confirm that the problem you have indicated in this location, still has a repair scheduled to resolve it. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:54, Friday 11 June 2021

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