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Railing damaged and no longer on ground

Reported via desktop in the Pedestrian Barriers - Damaged / Missing category anonymously at 21:50, Sunday 13 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2789085.

Railing damaged on footpath. It seema it may have been hit by a car. The barrier is no longer secured in the ground and the concrete is all broken up around it.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 21:51, Sunday 13 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of a barrier on High Street; specifically that you feel it has been collided in to. We have carried out an assessment of the problem and are pleased to confirm that the problem you have indicated in this location, has been made safe by setting up temporary barriers. Subsequently, a repair scheduled to fully resolve it. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are completed.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:31, Monday 14 June 2021

  • Temporary fixing still in place

    Posted anonymously at 23:15, Sunday 11 July 2021
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 23:15, Sunday 11 July 2021

  • These railings are still not repaired and this is well beyond your 'in a month' timeframe. I hope that cost is being reclaimed from Warburtons and not the taxpayer as it was their van that hit them. Details of accident were supplied at the time but if you need them please contact.

    State changed to: Investigating

    Posted by Terry Savage at 19:04, Sunday 15 August 2021

  • We are disappointed to note the issue has not been resolved. Please advise when you anticipate the railings will be repaired at this location. thank you.

    Posted by Debra Styles at 13:59, Friday 17 September 2021

  • Northamptonshire Highways apologise for the delay in completing repair works at this location. This is due to a supplier issue in regards the bespoke railings. When railings are in stock they will be fully replaced, however the temporary solution will remain in place at this time.

    State changed to: In progress

    Posted by Northamptonshire Highways at 15:50, Friday 17 September 2021

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