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Drain in bus stop

Reported via desktop in the Blocked/Damaged category anonymously at 15:43, Saturday 19 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2803940.

Every time it rains the whole bus stop area and part of the Kettering road becomes flooded. Anglian water investigated this on Friday 18.06.2021 Job Number 21999996 and established the problem was the responsibility of the Highways as there is no problems in their areas of the drain. They are filing a detailed report to yourself and asked me to report it as well

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:44, Saturday 19 June 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 12:53, Tuesday 22 June 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 12:54, Tuesday 22 June 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 12:58, Tuesday 22 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drains by the bus stop on Kettering Road; specifically that you feel they are blocked and potentially pose a flooding risk. Whilst we appreciate your comments and frustration, we have carried out an investigation and can confirm that there are no immediate safety concerns evident. However, we are pleased to confirm that cyclic cleansing of the drains and gullies in this area will commence in the near future (within the next six months). In some cases, we are able to attend before this prospective time; however, at this time, we have no further information other than the timeframe given above. For further information, please refer to: https://www.northamptonshire.gov.uk/ councilservices/ northamptonshire-highways/ roads-and-streets/ Pages/ highway-drainage.aspx.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:09, Tuesday 22 June 2021

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