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Blocked drains along Byron Crescent

Reported via mobile in the Blocked/Damaged category anonymously at 23:04, Saturday 19 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2804600.

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Redact

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Redact

2 drains on Byron Crescent are completely blocked with earth. I have flagged one of the drains using the drain selector As part of this service. There is another blocked drain further down toward Keats way. The drains are on the side of the road of the outer houses on the crescent. The blockage has caused my garage to flood on a number of occasions. I would really like someone to contact me as I would like for the council to conduct a building survey on my house due to the flooding caused by the blocked storm drains.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 23:05, Saturday 19 June 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 11:33, Thursday 24 June 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 11:36, Thursday 24 June 2021

  • Thank you for your enquiry. Our team have visited this site and raised a works order for the highway drains to be cleansed within the next 7 days. Northamptonshire Highways do not conduct surveys of private properties and recommend that you contact your household insurer for more information relating to this request.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:16, Thursday 24 June 2021

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    Redact

    This issue still hasn't been fixed, I have since had another flooded garage and was very close to another today. I feel this is unacceptable. I was promised that someone would check my drains with a camera to ensure the problem is indeed caused by the block drains. I shouldn't have to live infer of flooding each time it rains. If it is proven that the blocked drains are causing the flooding I would like a building inspection to ensure no damage has been caused to my property because of this. As you can see by the attached photo. The rain is now sitting on top of the mud!

    Posted anonymously at 12:39, Monday 9 August 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 12:40, Monday 9 August 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 14:50, Monday 6 September 2021

  • State changed to: Closed

    Updated by Northamptonshire Highways at 15:40, Monday 13 September 2021

This report is now closed to updates. You can make a new report in the same location.