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Broken handrail bottom of the steps leading from Thames/Staverton Road under the Yeomanry Way subway

Reported via desktop in the Obstruction (Not Vegetation) category by Northamptonshire Highways at 11:25, Monday 28 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2823347.

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Redact

The handrail at the bottom of the flight of steps leading from Staverton/Thames Road under the Yeomanry Way subway on The Grange side of the subway has detached from the post

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 11:25, Monday 28 June 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:09, Tuesday 29 June 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:10, Tuesday 29 June 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:11, Tuesday 29 June 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:15, Tuesday 29 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the footpath adjacent to Thames Road; specifically that you feel the handrail is broken at the bottom of the step there. We appreciate your comments and have carried out a further assessment of the issue and are pleased to confirm that there is a repair scheduled to resolve this issue. This should hopefully be completed within 26 weeks’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 12:28, Tuesday 29 June 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 10:30, Monday 2 August 2021

This report is now closed to updates. You can make a new report in the same location.