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600mm x 300mm x 130mm deep pothole under bridge in middle of road and difficult to spot. Have severely damaged my car.

Reported via mobile in the Potholes / Highway Condition category anonymously at 23:12, Tuesday 29 June 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2827995.

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Redact

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Redact

I hit this pot hole whilst trying to avoid poor road surface on near side of car causing wheel and screen damage. Am having damage assessed before making a claim.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 23:12, Tuesday 29 June 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of this section of Farndon Road; specifically, that you feel there is a large pothole that may be a risk to all road users and has damaged your vehicle. We appreciate your concerns and have carried out an assessment of the issue and are pleased to confirm that the carriageway defects, that meet the specifications for remedial work that you have indicated in this location, has a repair scheduled to resolve them. This should be completed by the 26th of October; however, we are working to bring this date forward as soon as possible. Please be assured that you will receive an update once repairs are concluded. Should you be requesting financial assistance in repairing your vehicle; you may wish to pursue an insurance claim against West Northamptonshire Council as the local highway authority. This can done by contacting the Council’s Insurance Team by email: insuranceclaims.ncc@westnorthants.gov.uk or by post at: Insurance Services, West Northamptonshire Council, Angel Street, Northampton, NN1 1ED.

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:09, Wednesday 30 June 2021

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