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Blocked drain

Reported via iOS in the Blocked/Damaged category anonymously at 17:48, Sun 4 July 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2839807.

Again full of mud!

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 17:48, Sun 4 July 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 13:36, Mon 5 July 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 13:38, Mon 5 July 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:29, Mon 5 July 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drain on Main Road. We note with regret, that you feel it is blocked and causing potential flooding issues. We have carried out an assessment of the problem and are pleased to confirm that the issue you have indicated in this location, has a works order to investigate, clean and test the gully. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 14:35, Mon 5 July 2021

  • Not fixed.

    Posted anonymously at 18:24, Sun 1 August 2021
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 18:25, Sun 1 August 2021

  • Thank you for your further comments. We can confirm that our drainage team is in attendance today, addressing the drains and gullies of New and Old Duston. Thank you for your patience and understanding.

    State changed to: In progress

    Posted by Northamptonshire Highways at 12:51, Mon 2 August 2021

  • Still open, via questionnaire, 18:32, Mon 30 August 2021

  • Still open, via questionnaire, 21:34, Thu 30 September 2021

  • Still open, via questionnaire, 22:28, Thu 28 October 2021

  • Still open, via questionnaire, 10:21, Fri 26 November 2021

  • Still not been cleaned

    Posted anonymously at 11:30, Fri 24 December 2021
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 11:30, Fri 24 December 2021

  • Thank you for your further comments. We can confirm that all drainage was cleaned in August 2021. However, we will send our drainage team to the location in the next 28 days to carry out a further investigation.

    State changed to: In progress

    Posted by Northamptonshire Highways at 16:18, Mon 27 December 2021

  • No update received from the council.

    Posted anonymously at 21:37, Monday 24 January 2022
    Still open, via questionnaire

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 21:38, Monday 24 January 2022

  • Thank you for your further comments. As mentioned, there are no drainage issues in this location. However, please be assured that we will continue to monitor the area as part of our routine inspections.

    State changed to: No further action

    Posted by Northamptonshire Highways at 08:50, Tuesday 25 January 2022

  • There are no drainage issues as we have very little rain over the last month. This call needs to be set to investigating until such time you have evidence that flooding doesn’t occur.

    Posted anonymously at 21:58, Tuesday 25 January 2022

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 21:59, Tuesday 25 January 2022

  • Following an on-site risk based assessment there is no action required at this time.

    State changed to: No further action

    Posted by Northamptonshire Highways at 10:32, Wednesday 26 January 2022

This report is now closed to updates. You can make a new report in the same location.