Reported via desktop in the Blocked/Damaged category anonymously at 13:40, Friday 23 July 2021
Sent to Northamptonshire Highways less than a minute later. ref: 2885849.
I reported this yesterday but it has been completely ignored and the report 'cleared'. WNC is not being honest and is endangering it's residents.
As WNC is in denial this time I attached two photos. One shows the 'garden' growing a couple of inches below the gully. The other shows rainwater passing straight over the gully and not doing the job for which it is designed.
As WNC seem unwilling to do it's duty, I will also be forwarding these to the local councillors.
Seriously, what is the point of this service if the response is to lie?
Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 13:41, Friday 23 July 2021
State changed to: In progress
Updated by Northamptonshire Highways at 11:20, Wednesday 28 July 2021
Thank you for your enquiry, Site visited. Works have been instructed and will be undertaken within 28 days.
Posted by Northamptonshire Highways at 11:20, Wednesday 28 July 2021
This report has been assessed and a job for repair has been raised.
State changed to: Action scheduled
Posted by Northamptonshire Highways at 11:22, Wednesday 28 July 2021
Provide an update