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Flooding

Reported via desktop in the Flooding category anonymously at 15:52, Thursday 29 July 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2900083.

Flooding on Kenmuir Gardens on road, footpaths, and garden of number 2. Customer believes that it is due to blocked drains on Kenmuir Avenue.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 15:52, Thursday 29 July 2021

  • 3rd time in a week this has happened needs priority urgently

    Posted anonymously at 19:41, Monday 2 August 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drains adjacent to Kenmuir Gardens. We note with regret, that you feel they are blocked and causing near flooding issues to properties. We are pleased to confirm that the issue you have indicated in this location, has a drainage team that is going to investigate, clean and test the gullies today. Please be assured that you will receive an update once works are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:51, Tuesday 3 August 2021

  • I reported for a blocked sewer channel a few weak points ago and somebody coming to deblocked this but the mean problem is more serious, the means the high water volume coming from the mean street (Kenmuire Avenue), which created a high volume of water coming comes to the front on the door of my house (2 Kenmuir Gardens). In this case, I see the only solution to block the path through which the water comes, so I have to do the same work of planning the correct to interrupt this, repeat, it is not enough just to clean the drain canal. I hope you are taking the correct decision and coming to rebuilding and find a solution to stop the water when coming through mean streat.

    Posted by Victor Stratan at 15:17, Saturday 2 October 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 15:18, Saturday 2 October 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the drains adjacent to Kenmuir Gardens. We note with regret, that you feel they are blocked and causing near flooding issues to properties. We are pleased to confirm that the issue you have indicated in this location, has a drainage team that is going to investigate, clean and test the gullies today. Please be assured that you will receive an update once works are concluded. Thank you for your update, this has now been reported to Anglian Water to check their mains system reference 20698877, any further queries, please contact them direct on 0800 145145.

    State changed to: not the council's responsibility

    Posted by Northamptonshire Highways at 13:47, Monday 4 October 2021

This report is now closed to updates. You can make a new report in the same location.