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The path drains onto our property and not the road

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 15:48, Friday 30 July 2021

Sent to Northamptonshire Highways 35 minutes later. ref: 2902695.

During heavy rain the path drains onto our property and not the road. Overwhelming the drain on the driveway and flooding out garage.

Some remedial works were carried out previously [967334] these did make some difference, but have not stopped the issue during heavy rain

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 11:54, Monday 2 August 2021

  • Apologies for delay in resolving this issue. We will be in contact to arrange a meeting to resolve this matter

    Posted by Northamptonshire Highways at 11:24, Thursday 16 September 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 10:49, Tuesday 28 September 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:50, Tuesday 28 September 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 10:51, Tuesday 28 September 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 10:55, Tuesday 28 September 2021

  • Thank you for your continued patience and understanding. We understand that you had a meeting on site with our inspector today. We are happy to confirm that a works order has been raised to be completed within the next six months. Please be assured that we will update you once the repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:30, Tuesday 28 September 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 13:45, Tuesday 28 September 2021

  • Could this job now please be expedited

    Posted anonymously at 07:42, Wednesday 20 October 2021

  • This report is under further investigation.

    State changed to: Under further investigation

    Posted by Northamptonshire Highways at 07:43, Wednesday 20 October 2021

  • Thank you for your further comments. We are pleased to confirm that this matter has been escalated, and the work will be completed within the next week. Please be assured we will update you once the work has been completed.

    State changed to: In progress

    Posted by Northamptonshire Highways at 10:13, Monday 25 October 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 15:00, Tuesday 26 October 2021

This report is now closed to updates. You can make a new report in the same location.