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Inaccessible pathway for wheelchair/mobility scooters/prams

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 09:18, Wednesday 8 September 2021

Sent to Northamptonshire Highways less than a minute later. ref: 2986957.

The pathway as you enter Mills Close has huge pieces missing, large cracks and holes. As a wheelchair user I cannot use it as it is in such appalling condition it is unsafe. This forces me to wheel into the road. I have also seen many a mums with prams and people with mobility scooters facing the same problem and being forced into the road, often whilst walking with young children. It’s incredibly unsafe/dangerous.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:19, Wednesday 8 September 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 12:04, Thursday 9 September 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 12:06, Thursday 9 September 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 12:52, Thursday 9 September 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of Mills Close; specifically, you feel the surface is in a poor state. We are pleased to confirm that the pathway defects that meet the specifications for remedial work that you have indicated in this location, has a repair scheduled to resolve them. This should hopefully be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 13:25, Thursday 9 September 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 06:10, Wednesday 29 September 2021

This report is now closed to updates. You can make a new report in the same location.