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Cracked slabs

Reported via mobile in the Slabs - Uneven / Damaged / Cracked category anonymously at 16:16, Thursday 16 September 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3006081.

Cracked slabs, customer turned over their ankle

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 16:16, Thursday 16 September 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 13:59, Monday 20 September 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 14:00, Monday 20 September 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:32, Monday 20 September 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the footpath in this area; specifically, that you feel that the surface is in poor condition and slabs are cracked. We also note that you have fallen in the area and hope you are ok. We are pleased to confirm that the footway defects, that meet the specifications for remedial work, have a repair scheduled to resolve them. This should be completed within a weeks’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 15:10, Monday 20 September 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 14:00, Monday 27 September 2021

This report is now closed to updates. You can make a new report in the same location.