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Displayed timetable is out of date

Reported via Android in the Sign/Pole Damaged category by David Smith at 13:25, Sat 25 September 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3024217.

Bus timetable is out of date as it shows a Saturday service that doesn't operate. Elderly people are being misled by the timetable, expecting a bus on Saturday when it doesn't run.

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  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 13:25, Sat 25 September 2021

  • Hello David. Thank you for letting us know. Unfortunately, what was Northamptonshire County Council stopped doing paper bus timetable publicity, including roadside displays, some time ago now. We now leave this up to the operators to update their own publicity. However, my understanding is that the loss of the Saturday service through Cosgrove was only meant to be temporary during the pandemic, although it hasn’t been reinstated yet. I will take up these issues with the operator. Yours sincerely, David Chambers

    Posted by Northamptonshire Highways at 10:03, Mon 27 September 2021

  • Timetables displayed in the village are still out of date and show a Saturday service. Britannia Bus have acknowledged that the Timetables show a Saturday service, but are considering the most suitable service to match demand. The downside for that is the service may not be there for one off situations, where difficulties compel individuals to rely on a bus to get to or home. These events cannot be predicted.

    Posted by David Smith at 07:58, Sat 6 November 2021
    Still open, via questionnaire

  • The Saturday bus service through Cosgrove has been reinstated by Britannia Bus Company. Buses now operate in accordance with the displayed timetable.

    State changed to: Fixed

    Posted by David Smith at 08:06, Sat 4 December 2021

  • Dear Councillor David Smith. Good to know that Britannia are now running as shown on the displayed timetable! Best wishes, David Chambers

    State changed to: Investigating

    Posted by Northamptonshire Highways at 07:31, Mon 6 December 2021

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