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Issue with pothole in foot path

Reported via desktop in the Pothole / Failed Reinstatement category anonymously at 12:45, Thursday 14 October 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3062312.

A post man and a lady have fallen three times this week alone the lady had to be taken to hospital because of injuries due to pot hole and condition of footpath

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 12:46, Thursday 14 October 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 13:34, Monday 18 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 13:36, Monday 18 October 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 14:02, Monday 18 October 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the footpath in this area; specifically, that you feel that the surface is in poor condition. We also note pedestrians has fallen in the area and are very sorry to hear this. We are pleased to confirm that the footway defects, that meet the specifications for remedial work, have a repair scheduled to resolve them. This should be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 14:19, Monday 18 October 2021

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