Tripping hazard - Barrier post ground bracket near to Fraser Close bungalows.
Reported via mobile in the Obstruction (Not Vegetation) category anonymously at 15:57, Mon 18 October 2021
Sent to Northamptonshire Highways less than a minute later. ref: 3069905.
The post has been missing for a number of weeks which has left a ground-mounted bracket that is a danger to the elderly residents - especially during the dark hours as it is a tripping hazard. On Thursday 14th October (just after 8pm) my mother tripped over the bracket and has sustained a fracture to the upper arm as well as hand, knee and facial cuts. This needs to be resolved as a matter of urgency.
Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.
State changed to: Investigating
Posted by Northamptonshire Highways at 15:58, Mon 18 October 2021
Thank you for your enquiry. We understand you are concerned about a trip hazard on Fraser Close, and we are sorry to hear about the recent incident; we hope your mother is doing ok. We are pleased to confirm that the carriageway defects, that meet our specification for repair, will be resolved within a months’ time. Please be assured that you will receive an update once repairs are concluded.
State changed to: In progress
Posted by Northamptonshire Highways at 13:21, Tue 19 October 2021
Thank you for your enquiry. Works will be completed within 28 days. The Area has been made safe
Posted by Northamptonshire Highways at 15:21, Tue 19 October 2021
Provide an update