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Uneven surface caused trip hazard and sever injury

Reported via desktop in the Slabs - Uneven / Damaged / Cracked category anonymously at 16:35, Tuesday 19 October 2021

Sent to Northamptonshire Highways less than a minute later. ref: 3072348.

Uneven surface on footpath at this location caused resident to fall, sustaining severe injuries requiring hospital treatment. Please investigate and make safe.

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Updates

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 16:36, Tuesday 19 October 2021

  • State changed to: In progress

    Updated by Northamptonshire Highways at 06:58, Wednesday 20 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 07:00, Wednesday 20 October 2021

  • Thank you for reporting a fault. We will use the information you have provided to assess and prioritise this fault in accordance with our published response times for fault reports.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 07:00, Wednesday 20 October 2021

  • This report has been assessed and a job for repair has been raised.

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 07:05, Wednesday 20 October 2021

  • Thank you for your enquiry and for bringing this matter to our attention. We understand that you have concerns about the condition of the footway adjacent to Main Road; specifically, that you feel it is uneven. We also note that you have witnessed someone fall here and we hope they are recovering well. We are pleased to confirm that the footway defects, that meet the specifications for remedial work that you have indicated in this location, has a repair scheduled to resolve them. This should be completed within a months’ time. Please be assured that you will receive an update once repairs are concluded.

    State changed to: In progress

    Posted by Northamptonshire Highways at 09:13, Wednesday 20 October 2021

  • Thank you for reporting a fault on the highway, the highways team have now resolved the issue.

    State changed to: Fixed

    Posted by Northamptonshire Highways at 09:10, Friday 29 October 2021

This report is now closed to updates. You can make a new report in the same location.